PETALING JAYA: Pikom, The National Information and Communications Technology Association of Malaysia, strongly feels that English should continue to be the language of choice for communication in the private sector, government linked companies (GLCs) and Government agencies.
Pikom president CJ Ang said that with the outsourcing industry expecting to recruit 300,000 Malaysians by 2012, having an English-speaking workforce is essential.
This is especially so when it comes to servicing global clients in the United States and Europe where the bulk of the outsourcing jobs come from, he said.
“Some of the much sought-after jobs in the outsourcing industry are call centre, payroll processing, finance and accounting — all of which need English competency,” he added.
With the rapid pace of globalisation and the high cost of doing business, companies are using the Web to expand its business across borders.
“In order to stay competitive, Malaysians must have a good command of English,” he said.
Pikom believes that there is no other alternative if Malaysia’s vision of being a fully developed and a knowledge-based economy by 2020 is to be achieved.
Pikom was responding to a recent statement made by Education Deputy Minister, Dr Mohd Puad Zarkashi, who said that Malaysians should use Bahasa Malaysia and not English in all communications in the private sector and GLCs.
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