Sunday, May 30, 2010

NEWS: Beyond computer literacy

In today’s learning environment, teachers must be equipped with ICT knowledge and move from being passive users to active contributors.

IN today’s ICT-enabled learning ecology, conventional training programmes to produce technically competent teachers are no longer adequate. To learn and work effectively in an increasingly information-rich environment, students and teachers must use ICT effectively.

The necessity for this skill has already been proposed, rationalised and justified many times over in expert journals globally.

Teachers are learning to use the computer more effectively to enhance their teaching skills.

Malaysian students have been trained and empowered to achieve important ICT skills so that learning will be self-directed, self-paced and self-accessed.

Teachers are responsible for establishing the classroom environment and preparing the learning opportunities that facilitate students’ use of technology to learn, communicate and develop knowledge. But how well are they equipped to provide their students with these skills and opportunities?

Conventionally, ICT competencies refers to the sets of basic knowledge and skills that are exhibited by a user in a digital era. Hence, various agencies within the Education Ministry have conducted training courses to equip teachers with ICT knowledge and skills.

Concurrently, teachers have also been trained at the school, district or state level, and some have learnt ICT skills on their own as part of their on-the-job-responsibilities.

Through these training programmes, the Ministry envisages that all teachers will move forward from being “computer literate” to actual users of supporting software developed by various agencies, and even capable of planning and designing effective constructive environments for students.

The question now is: what is the impact of these training initiatives among teachers? Are our main stakeholders – the students – achieving expected outcomes? Are the training models used adequate to meet today’s demands?

We propose that conventional training models be reviewed and transformed in alignment with research findings and current global demands for new learning environments.

To be equipped with technical ICT skills and knowledge is the key to effective implementation of ICT in teaching and learning, but are these sufficient to address the current ecology of ICT-enabled learning?

We surmise that training standards are as much about knowledge of curriculum and pedagogy, reflecting a shift in emphasis away from ICT as content to ICT as a tool.

A national ICT Competency Standard may serve as a reference point for development of ICT training programmes. This standard can ensure that all the trainings are of high quality and are relevant to the specific needs of teachers and students.

The following categories of ICT competencies and performance indicators should be considered as benchmarks for all ICT Training Programmes for Malaysian teachers:

·Knowledge and Skills in basic ICT tools, including productivity applications software, web browsers and learning management system.

·Planning and Designing Rich-Learning Environments to support student-centred learning among students of diverse needs, including the use of collaboration and communication tools to support problem-based learning for a community of learners (COL).

·Pedagogical strategies to develop innovative ways to encourage students’ critical and creative thinking skills, including preparation of tools, rules and roles for students in a community of learners.

·Application of ICT-enabled Assessment and Evaluation to maximise learning through self-assessments of problem-solving, communication, collaboration, creative & communication skills.

·ICT-enabled Continuing Lifelong Professional Learning, Practice and Productivity for Just-in-time learning, including active participation in knowledge communities, sustaining own lifelong development and contributing to other COL.

·Ethics and moral values surrounding the educational use of computers and software applications.

We advocate the establishment of a Malaysian ICT competency benchmark that will govern and direct the realisation of a transformed cohort of teachers who could contribute to higher quality education ­— and in turn produce a higher quality competitive workforce for the wellbeing and advancement of our economic and social development.

One of the core skills surrounding this aforementioned issue is an ability that is directly related to the rapid expansion of the World Wide Web (WWW). It requires teachers and students with superior competencies in using ICT to sieve through and choose relevant information that is available on the vast sum of human knowledge that is represented and available on the Web.

The WWW had long ago reached singularity where information is infinite. Where Web 1.0 was about information storage, we are now in Web 2.0 where collaboration and global projects are the norm (think Facebook) and fast heading into Web 3.0, where individual IQs will no longer matter. What will instead matter will be collective intelligences, which bring together the collective IQs of teams of global citizens to work on decision making processes that has at its base a collective IQ amounting to millions of points.

Is Malaysia ready for this? Are our teachers and students geared for this radical shift in thought processes and approaches to learning and problem solving? What innovation is taking place in our schools and ministry that will create opportunities for exploring and developing new, unheard of skills that will soon become essential to not just the levelling up of our talents, but to sheer survival in new marketplaces?

Where is Malaysia in the blossoming of new areas of studies in the fields of NBIC (Nano, Bio, Info and Cogno) technologies? In a world where these new areas of studies are being presented at primary and sometimes preschool levels, where does Malaysia stand in the complete overhaul and transformation of its curriculum?

Learning the new rules, new roles and new ways of a learning environment that go hand-in-hand with ICT integration requires that teachers have opportunities to participate in an extended process of professional development.

Teachers need time to acquire technology skills and develop new teaching strategies for integrating ICT into the classroom.

At present, except for occasional in-service programmes, teachers often have no time built into the school day for their own professional development.

In conclusion, it is important to ensure that all students have the opportunity to use ICT for student-centred projects. This is so that participation is enabled in complex, authentic tasks within a collaborative context and development of higher-order thinking skills will be developed and achieved.

ICT that is used for deeper learning and that support a challenging curriculum will result in improved teaching and learning, increased student motivation and higher levels of student achievement.

Although there has been a strong push to have teachers trained and to supply educational software and hardware into the hands of teachers, many obstacles to implementation still exist.

Equipment may not be placed in easily accessible locations. Hardware and software often pose problems for teachers in the classroom, and just-in-time technical support is unavailable. Teachers may lack the time and the motivation to learn ICT skills. School administrators and the ministry must persevere to find time for teacher professional development especially with regards to the upgrading of ICT competencies for the realisation of the new learning landscape.

Assoc Prof Fong is attached to the School of Educational Studies, Universiti Sains Malaysia.

Through this fortnightly column and through the revolutionary ENGAGE Programme – Education for Sustainable Global Futures – USM has started, he and his colleagues hope to help transform the landscapes of Malaysian schooling and higher education systems. He can be contacted through
theva@usm.my
.

Friday, May 21, 2010

NEWS: 面子书泄种族情绪 应遏制滥用科技歪风


■ 时下年轻人几乎都是面子书用户,但是不应该滥用科技发达来宣泄一些敏感性课题或言论。

槟城20日讯)面子书(Facebook)日渐普及化,然而却遭人滥用来宣泄种族敏感课题,最近就有数个相信是我国网友发动的种族歧视组群,在网上 散播煽动种族言论!

近期内,面子书上出现至少两个充满挑逗种族情绪的组群,组群名称严重表达出对某种族的不满。同时,组群内网友的留言也充 满着种族挑衅味道,大部份留言者都以污蔑的字眼来攻击另一个种族。

网友人数已超过2万

根 据《光华日报》记者查询,这些组群都在近期成立,其中一组群的网友人数已超过2万人。记者浏览发现,这几个组群的众多网友,发布的都是充满宣泄及针对他族 不满的留言。此外,很多面子书用户都认同及赞成布者留言,不仅按“赞”,有者更盲目跟随发布者,不断上载一些种族化的留言。

同时,这些组群 都上载一些种族敏感照片,有些则在某人照片上涂鸦及写上一些污蔑字眼。根据面子书用户资料显示,加入这些组群者大部份是年轻人,当中包括一些刚毕业或在籍 学生。尽管面子书设有“检举”功能,不过据知已有一些网友已举报该组群,但该组群仍没有关闭,近日还有不少网友加入及留言。

记者也发现,在 其中一个组群的“粉丝po文”中都是粉丝们宣泄对其他种族的不满,尽管有些粉丝充当“和事佬”,尝试和他们解释有关种族课题不是单一种族面对的问题,而是 各个种族都会面对的,不过充当“和事佬”的粉丝不仅不得要领,反而遭人围攻。

涂仲仪:星星之火足以燎原

民 政党槟州宣传及资讯及通讯局秘书涂仲仪指出,本身看到这些面子书组群时,不仅吓了一跳而且心中顿现不舒服感觉。他强调,所谓“星星之火足以燎原”,若让这 种情绪继续发展,恐怕会造成不健康现象。

也是面子书用户的他说,从参与这些组群的成员资料显示,大部份都是介于20-30岁的年轻人,而且 大部份留言都不负责任,具破坏社会亲善和谐。他认为,这些组群应马上关闭及删除,否则将成为另一个犯罪平台,而网友更不该加入这些组群。

他 说,网络是方便人们促进交流联系,不过这些组群发动人却用科技来搞种族仇恨,而且内容带有挑衅成份。尽管不知道幕后黑手是谁,但从组群内显示出,成立组群 者是十分不负责任的行为,因为对方根本没有在面子书上透露真正的身份。

“每个人都拥有言论自由,但是在享受言论自由的大前提,需要符合3个 条件:尊重、谅解及文明,这种做法是不文明的行为;每个国家的基本单位是人民,若每个人都宣泄对种族课题不满,那一定引起恐慌。”

他说,无 论是多元种族或单元种族国家,都会出现国民分解现象,比如台湾有内、外省人之分、美国有黑、白人之分,一些没种族分别的国家,就以宗教信仰分辨。鉴此,他 认为,每个领袖须以身作则显现出一视同仁对待国民的精神,至于政治须超越种族,而不是将种族政治化。

沈志勤:参与者应悬崖 勒马

沈志勤州议员说,这数个组群获得很多面子书用户支持,显示出种族化已根深蒂固且渗透至每个阶层,上至领袖甚至到学生 都认为我国各族获不公平对待。

同时,他说,从这些组群中也显示出我国教育制度失败,因为无法以教育潜移默化地灌输孩子有关各族之间的和谐, 同时国营服役计划也是失败的。针对上述组群参与人数显示,其中一个组群参与人数超过2万人,沈志勤认为是个非常震惊的数目,而且他们的行为是非常危险的。 他希望参与这些组群的面子书用户应该悬崖勒马,要懂得及学习明辨是非。他补充,若一个人要得到人家尊重,首先要先尊敬他人,而且身为领导层也需要有良好的 示范,以马来西亚发展为前提,而不是站在种族角度。

林子辉:可遭当局控上庭

专业律师林子 辉针对面子书出现发动种族歧视组群受询时说,一旦警方找出这些组群发动者,警方可以援引1998年通讯及多媒体法令及煽动法令提控设立这些组群者。

他 也提及,至于在该组群中留言内容涉及煽动或挑起种族情绪者,也可遭执法援引上述两项法令提控上庭。他提醒面子书用户不要涉及参与这些种族歧视组群。

警 方时刻监督网上言论

无论是公开或是在网上发表种族敏感言论,一旦引起族族情绪或含有煽动性,警方都可针对言论内容援引适 当的条文展开调查,并将涉及者逮捕提控上庭。

针对有面子书用户在面子书散播煽动种族言论事件,槟州警方政治部主任拿督罗斯里受询时指出,警 方绝不允许类似问题存在,并提醒网友不要挑起种族敏感课题。

询及如何举报时,他指出,投报者只须将网上的言论打印,然后到附近警局报案就可 以。他接受《光华日报》电访时,这么指出。他也强调,警方任何时候都在监督网上的网友言论,他希望网友成熟地使用网络方便。

NEWS: Ministry to set up portal to link with Malaysian businesses overseas

WASHINGTON: The International Trade and Industry Ministry (Miti) plans to set up an Internet portal to connect Malaysia with the Malaysian business community and professionals overseas.

Minister Datuk Seri Mustapa Mohamed said the portal would be useful as a place for discussion, to disseminate information about new economic policies, and to alert businesses overseas of the opportunities available for trade and investments in Malaysia.

He was speaking in Washington before departing for Malaysia after attending the Asean Economic Ministers’ Roadshow, where he took the opportunity to meet with the Malaysian business community and professionals in Seattle, Chicago, Washington DC and New York.

In a meeting with guests and friends of Mybizcouncil LLC, a private Malaysian-American business networking group here, Mustapa was met with enthusiasm by members of the council who indicated their interests to invest in biotechnology in Malaysia and to lead a trade mission of small- and medium-sized businesses to Malaysia.

He later told Bernama that such business groups could help and complement the Malaysian Government’s efforts to promote trade and investment overseas.

“The Malaysian diaspora are still keen to play an active role in business and investment with Malaysia,” he said. “Their business networking potentials are not fully exploited; there’s a lot of potential in tourism, trade and investment.

“A portal would be helpful for us to share the latest development and to get feedback from Malaysian businesses overseas.”

Malaysian businesses in the United States include restaurants, catering companies, hotels, fashion, consulting and other services. Prominient local corporations such as Telekom Malaysia, Top Glove and Supermax have also set up US operations, hiring both Malaysians and Americans.

Other than students who have decided to look for US jobs and Malaysians married to Americans, there is also a growing number of Malaysian professionals employed by major US companies under the H1B visa programme. — Bernama

NEWS: Pros and cons of the growing demand for smartphones

PETALING JAYA: The rapid adoption of smartphones is having a positive impact on the mobile industry, said Nokia Siemens Networks (NSN), a prominent telecommunications equipment supplier.

Torsten Leibner, NSN senior consultant on strategic differentiation, said the number of smartphone launches in the world has increased by 44%. Also, it is estimated that by next year, half the handsets sold will be smartphones.

The wide range of applications now sold on application stores for smartphones has created a spike in mobile data traffic, and this is expected to grow exponentially, according to NSN.

“There is now also a huge opportunity in mobile broadband because more people are using smartphones to connect to the Internet,” Leibner said.

Also on the increase, thanks to smartphones becoming more popular, are social networking sites and services, push e-mail and video content — which are all contributing to the explosion in online data traffic.

On the downside, this is putting increasing pressure on existing networks to handle the growing traffic.

NSN estimates that annual mobile data traffic worldwide will reach the 23-exabyte (or 23 billion gigabytes) mark by 2015 — the equivalent of 6.3 billion people downloading a digital book every day.

It said it has started helping operators to increase the efficiency of their mobile Internet network to meet such demands.

NEWS: MSC Malaysia content contest dangles RM1mil in grants

KUALA LUMPUR: A million ringgit worth of grants is being offered to the 26 Malaysian content creators that can ace the fifth MSC Malaysia Intellectual Property Challenge Competition (MSC Malaysia IPCC) this year.

Participants may compete in any of the four categories in this annual event — Animation, Casual Games, Digital Interactive Comic, and Mobile Games.

Each winner will receive an RM50,000 grant in all categories, except for the Digital Interactive Comic competition where it is an RM20,000 grant.

In total, there will be six grants up for grabs in the Animation competition, 10 in Digital Interactive Comic, five in Casual Games, and five in Mobile Games.

The winners of the MSC Malaysia IPCC 2010 will also receive mentorship from industry players and be given access to development facilities at the MSC Malaysia Animation and Creative Content Centre (Mac3).

Mac3 is the Multimedia Development Corporation’s (MDeC) incubation facility for content developers, located in Cyberjaya near here. MDeC is guardian of the country’s MSC Malaysia initiative.

Helping to push

Ng Wan Peng, MDeC chief operating officer, said those who wish to take part in the competition must submit a proposal outlining their entry, inclusive of concept art and storyline.

According to her, the entries could be content for the iPhone and Blackberry smartphones, or for popular social networking sites like Facebook.

MDeC will shortlist 50 entrants from the total number sent it. The shortlisted competitors will then have to make a pitch to a group of judges on why their entry deserves to win.

The judges will decide on the winners and the results will be announced at the end of July.

Ng said the winners will be given six months to create an animation clip, game or digital comic, depending on their entry.

“MDeC will then market those ideas at content fairs around the world, like the annual MIPTV and Mipcom events in France,” she said.

MDeC hopes the number of submissions this year will be double of last year’s 100-plus entries.

The closing date for the submission of entries is July 1.

For more information on the competition, go to www.mscmalaysia.my/ipcc.

NEWS: The right way for businesses to use social media

PETALING JAYA: With all the buzz over social media, social networking sites like Facebook and Twitter seem like a god-send for businesses in need of another promotional tool.

Sure there are success stories of companies using social media to effectively boost market exposure and sales, but the jury is still out on whether these services are the goose that lays the golden egg.

Claus Mortensen, at industry researcher IDC Asia Pacific, said that social networking sites if used properly can be a great marketing tool for businesses.

One company that used the tool systematically managed to enjoy a 42.2% growth in sales revenue on its product.

But there are many others that aren’t getting results that are as encouraging, from the use of social media.

That’s because the businesses are not dedicating enough resources to their social media initiatives in order for them to be effective, said Mortensen, who is associate research director of IDC’s emerging technologies research and practice group.

He said companies would typically only spend about 3% of their advertising and promotions budget on social media. “And they also rely on in-house communications personnel to get the job done,” he added.

That’s wrong. Using social media as a marketing tool is more than just updating a Facebook page or tweeting about products and events, according to Mortensen.

“There’s a lot of work that needs to be done on strategising and planning marketing campaigns around the social networking tools,” he said.

It is no different than the amount of work that needs to go into a typical advertising or promotional campaign.

Mortensen said businesses getting into social media still need to define goals, execute plans, measure effectiveness, and assess return-on-investment.

“The only difference is that the social media process is cyclical. You don’t stop just because you’ve achieved one goal. You gather the feedback, make adjustments (to product or campaign) and continue,” he said.

As it is now, he said, perhaps only 1% of businesses have a structured plan for social media.

Two-way street

Many also fail because they aren’t really engaging their consumers. “Businesses should think of social media as having a two-way conversation with their consumers,” Mortensen said.

“If you’re comfortable with your customers being open with you, social media can be a boon to your business.”

Social media can help businesses finetune their products, services and business processes, thanks to such feedback.

“But many companies have a problem with negative comments that they may attract,” said Mortensen.

He believes that if these companies want social media to work for them, they’re going to have to work at turning their critics into loyal customers.

“And don’t think that you can sway public opinion by planting positive comments about your company, products or services,” he said.

“Social media is about generating influence by engaging your customers and turning any negative opinions around by fixing the shortcomings.

“That way, your customers see that you are willing to listen to them.”

Mortensen said businesses need to accept the nature of social media and let it happen. “The truth can hurt but it can also help.”

Another mistake that companies are guilty of is focusing too much on the channel, rather than on the message they want to put across.

“For example, you could choose to get on Twitter but that may not be the best platform for your business or campaign,” he said.

“Don’t get on it because everyone is. Select the right social media platform for your advertising campaign and target consumer group.

Once the decision is made, he said, “Do it. Really mean it and don’t forget to follow through.”

Thursday, May 20, 2010

NEWS: Losses due to software piracy go on rising

KUALA LUMPUR: Losses due to software piracy in Malaysia continue to increase, said antipiracy watchdog the Business Software Alliance (BSA).

The losses were recorded at RM1.4bil last year, compared to RM1.2bil previously. The local software market is growing, the BSA pointed out, but the illegal-software industry is keeping pace.

Jeffrey Hardee, vice-president and regional director of BSA Asia Pacific, said that while efforts to bring down piracy levels are enjoying some success, the losses are still “enormous and rising.”

“This is deeply concerning,” he said. “Clearly there is much to be done to engage governments, businesses and consumers on the risks and impacts of software piracy.”

He was speaking at the BSA’s Seventh Annual Global Software Piracy Study here today.

According to the BSA, software piracy in Malaysia has fallen to 58%, which is one percentage point below the regional average.

“We are happy that Malaysia has seen a gradual decline from 60% in 2005,” Hardee said.

The worldwide piracy rate, however, rose from 41% to the 43% recorded last year. The cause is attributed to the growth in PC software deployment in emerging economies such as Brazil, Russia, China and India.

“Some people think there are no consequences to using pirated software,” Hardee said. But there is.

NEWS: Intel chief says revenue to grow double digits

SANTA CLARA (California): Intel Corp CEO Paul Otellini said the company’s revenue and net income per share should see a percentage increase in the low double digits over the next few years because of rising demand for its chips in PCs and other devices.

On both measures, Intel’s numbers have declined over the past two years as business spending on PCs and computer servers collapsed amid the recession. However, strong buying by bargain-hunting consumers has helped lift Intel’s fortunes in recent quarters, and sales of server chips — some of Intel’s most profitable products — have improved.

Otellini told investors and financial analysts at a conference at Intel’s Silicon Valley headquarters yesterday that the forecast proves that PCs are “still a growth industry.”

It’s difficult to say, however, how the new guidance compares with analysts’ expectations.

Otellini’s forecast was based on a “compound annual growth rate,” a measure that includes multiple years of results. He did not specify the years.

Analysts polled by Thomson Reuters expected Intel’s recovery from the downturn to show a 23% increase in revenue and a more than doubling of earnings per share in 2010 over the year before.

For 2011, the analysts expected less-dramatic growth of a 5% increase in both revenue and earnings per share, compared with their 2010 forecasts. — AP

NEWS: Twitter heading for clash with app developers

PETALING JAYA: Twitter’s entry into the smartphone applications market means it must act swiftly to avoid alienating third-party application developers that have been crucial to its success, warned Ovum, an industry researcher.

A new report by the independent technology analyst states that Twitter’s relationship with the developer community is becoming increasingly strained as the social networking site rolls out its own mobile applications.

Ovum believes Twitter should urgently provide developers with a clear roadmap of where its own in-house development efforts are heading in order to re-establish harmony.

Eden Zoller, principal analyst at Ovum and report author, said: “As Twitter matures, it is inevitable that the company will want to produce or acquire more in-house applications, and there is always a certain inherent tension between developers and platform owners.

“However, Twitter needs to be very careful not to alienate the developer community because they drive innovation for the service and also traffic. It should be remembered that applications account for 75% of all tweets,” she said according to a press release from Ovum.

“Developers do not want to go to the trouble and cost of building an app if Twitter itself is going to make a big play for same area. This is exactly what Twitter appears to be doing with its in-house applications for smartphones, and the Tweetie application it acquired in April stands out as a case in point.”

Last month Twitter announced there were 100,000 applications for the site — double the number available five months earlier in December 2009.

At Chirp, its inaugural developer conference, the company told developers that it wants to focus on services that enhance the platform’s “core experience.”

“On the face of it, this is not great news for developers because enhancing the core Twitter experiences is exactly what most third-party applications do,” said Zoller.

“For example, a core experience that Twitter is considering taking a direct hand in is rich media, such as videos and photos. It also plans to launch a URL link shortener.

“The implication is that developers should look to innovate more in verticals and other areas that they have not traditionally tapped into. This might appear harsh but there is logic behind the argument.

“The first Twitter applications are well established, and as the Twitter platform matures developers will need to be more creative,” Zoller said.

NEWS: Pikom to show SMEs how to use ICT

KUALA LUMPUR: The Association of the Computer and Multimedia Industry of Malaysia, (Pikom) is extending a helping hand to small- and medium-sized businesses that want to embrace ICT (information and communications technology).

Pikom is holding a series of one-day seminars, called SME Business Success with ICT, nationwide which is aimed at guiding the businesses to use ICT to improve their operations and efficiency.

The seminars also aim to correct some misconceptions that SMEs may have about ICT, such as how costly technology can be and how such investments should be left for a better time.

Wei Chuan Beng, Pikom chairman, said ICT is still low on most SME priority lists because many do not understand its importance.

He said there are about 900,000 SMEs in the country and 52% of these do not even have an employee dedicated to handle ICT in their businesses.

“Some of them are not aware of the importance of ICT while others think the nature of their businesses is not complex enough to justify an investment in such technology.

But in actuality, they need ICT if they want to remain relevant and competitive,” Wei said at the launch of the seminar series here on Monday.

He said the seminars will provide SMEs with tips on how to harness the power of ICT and e-commerce, which will help them compete on a global scale.

Eric Wong, chairman of Pikom’s SME support division, said the association believes it is its responsibility to educate SMEs on the use of ICT.

“The business world today is borderless. In order to stay in the game, we need to be innovative and ICT can help us do that,” Wong said.

In order to further drive home its message, Pikom will highlight SMEs that have successfully deployed ICT in their businesses, and these organisations will share their knowledge and experiences.

Another feature of the seminar series is guest speakers who will cover topics ranging from technology trends to how organisations can make technology work for them.

The series will kick off in Kuala Lumpur on June 7.

Pikom is targeting 3,000 participants at each seminar, which are co-organised with the Ministry of Science, Technology and Innovation and is supported by the SME development agency, SME Corp Malaysia.

++++

www.pikom.org.my

NEWS: Microsoft, Cradle to add spark to startups

KUALA LUMPUR: Software giant Microsoft Malaysia and funding organisation Cradle Fund Sdn Bhd are working together to equip technology startups with the capital to fire up their businesses.

The commercialisation funding project, known as Capital2Spark, is a continuation of Microsoft’s BizSpark programme — a global initiative designed by Microsoft to encourage startup successes by providing end-to-end software solutions with no upfront costs.

Azli Jamil, general manager of local software innovations at Microsoft Malaysia, said Capital2Spark is a programme specifically for Malaysian technopreneurs.

“We’re taking things to the next level, everything from providing the right software to guiding local startups towards success,” he said during a press conference at the launch of the programme here.

Cradle chief executive officer Nazrin Hassan said the partnership with Microsoft will help unearth more Malaysian-made technologies.

“It will promote talent discovery and maybe we’ll discover more technoprenuers with products and services for the world market,” he said.

Through the partnership, Microsoft will recommend startups under its BizSpark programme to Cradle. The selected businesses will be eligible for capital injections under Cradle’s technology commercialisation funding programme, CIP 500, which provides up to RM500,000 per startup.

Microsoft will also identify and refer technopreneurs at the ideas stage for consideration for the CIP catalyst programme, which offers funding of up to RM150,000 for prototype development.

To date, there are about 250 Malaysian startups that have signed on for BizSpark since it was introduced in 2008.

According to Peter Tam, director of Microsoft Malaysia’s local software innovations division, a business has a high chance of being selected if it has a sound product and is able to articulate the value proposition.

“There’s nothing scientific about the selection process. Sometimes its a gut feeling that we know what will work,” he said.

Help aplenty

Ellynita Hazlina Lami, Cradle’s senior manager of strategy and initiatives, said the programme is another way of helping technopreneurs commercialise their products and services, as well as helping them brave competitive markets.

“Malaysian technoprenuers are not short of technology talents but they are weak on the business side of things. Through Capital2Spark, we will also be able to offer some guidance and support, besides just giving out (software) tools,” she said.

Microsoft aims to recommend 10 startups to Cradle for consideration over the next two years.

Ellynita said that if the companies are accepted for Cradle’s funding programmes, Cradle will monitor their performances and guide them along the way.

The announcements were much appreciated by representatives of several startups at the event.

Nazri Hussein, chief executive officer of Altriz Technology Sdn Bhd, and Jon Wee Abdullah, chief executive officer of Wicked Networks, said they valued the helping hand extended by Microsoft and Cradle.

“It will help us and other startups overcome the many problems we encounter when trying to commercialise a product or service. This guidance is more valuable than free software,” Wee said.

Nazri said the programme would enable startups to access Microsoft’s and Cradle’s network of partners, which will help them bring their products and services to the next level.

“However, such a programme can only take you so far. Individuals will still need to be confident and visionary in order to succeed,” he added. Altriz Technology is doing intensive research and development of the Altriz Naval Training Simulator while Wicked Networks is an Internet Protocol TV service provider.

NEWS: Kelantan offers white-listed Internet service

KOTA BARU: Kelantan Menteri Besar Datuk Nik Abdul Aziz Nik Mat launched “Internet Thoyyibah,” which provides access to “approved” websites only.

The service, a joint effort by the state government and Jaring Communications, prevents access to “black-listed” sites and will only allow access to “white-listed” webpages.

“It will allow parents and heads of departments to monitor Internet access and ensure healthy online practices among children and government employees,” said Jaring chief executive officer Dr Mohamed Awang Lah,

Nik Abdul Aziz, when launching the service at the Balai Islam here yesterday, said he hoped the service would bridge the “digital divide” among the people in the state. The divide refers to technology haves and have-nots.

He said about 10% of the 1.5 million population in Kelantan are Internet users, which is the lowest among other states.

“With Internet Thoyyibah, the digital divide between Kelantan and other states can be reduced,” he said. — Bernama

NEWS: Facebook launches ‘fast and free’ mobile site

WASHINGTON: Facebook said it has teamed up with mobile operators in nearly 50 countries to offer a fast and free version of the popular social networking site on handphones.

“We’ve put all the graphics, the photos, the videos one click away so the site is text only and the pages are super light, super fast to load,” said Henri Moissinac, head of mobile business for Facebook.

The new mobile site, 0.facebook.com, is “optimised for speed and it’s free,” Moissinac told AFP.

He said it was designed to get around the “biggest barriers to the mobile Internet — the speed of the experience and the potential cost of browsing.”

It will be available from 56 mobile operators in 47 countries.

“The total subscriber base of all of these operators is about 500 million users,” Moissinac said. “So potentially you have 500 million mobile subscribers who could access Facebook mobile for free on their phone.”

He said there were currently over 100 million active users of Facebook’s present mobile site, m.facebook.com and the new site would allow the Palo Alto, California-based social network to expand its reach on the devices.

“Our goal in mobile is to serve every user on every phone in every language on every network,” he said.

Users of 0.facebook.com can update their status, see their News Feed, comment on posts and send and reply to messages like on Facebook.com.

They will be charged, however, if they want to see photos or videos.

“They have a link that says click here to see the photos,” Moissinac said. “When they click to see the photos there’ll be a disclaimer that says ‘Just so you know you’re going to be paying data charges for these photos.’”

He said 0.facebook.com was designed to be a “permanent service.” “All of the operators are committed to making 0.facebook.com free for more than 12 months,” Moissinac said.

When contacted, a DiGi spokesman said that the company is in the middle of testing of the service but declined to reveal a launch date. Representatives from Maxis and Celcom could not be reached at press time. — AFP/Relaxnews

NEWS: Why our SMIs shy away from technology

KUALA LUMPUR: Less than 10% of the Small and Medium Industries Association of Malaysia’s 3,000 members have implemented enterprise resource planning (ERP) or customer relationship management (CRM) solutions in their operations.

That is a reflection of the sad state of information and communications technology (ICT) adoption among our SMIs.

Chua Tiam Wee, national president of the association, said that one of the reasons for this is that the businesses are not familiar with the technologies of today, such as cloud computing and systems that can help with decision-making in their operations.

He said another hurdle is that most SMIs believe employing technology is capital intensive.

“Also, they are worried that their staff will have to endure higher workloads as they strive to learn the new systems while conducting business as usual,” he said.

These fears are unfounded, said Khoo Teng Guan, general manager (South Asia) of the Small Medium Business division at Dell Global Business Centre Sdn Bhd, which promotes ICT use among SMIs.

Cloud computing, for example, would enable businesses with small budgets to “rent” solutions via the Internet instead of having to buy software licences to run programs on their office computers.

Khoo said the businesses would not even have to worry about maintaining the ICT systems because the task can be outsourced.

“And if the SMIs don’t see that these solutions are adding value to their business, they can just stop the services,” he said.

Technology vendors can also help the SMIs find out about the solutions by showcasing their products and services regularly, while educating the businesses on the benefits of ICT.

Chua agreed. “Currently half our members have accounting and human resource solutions, as well as a website. But they have to move to the next level, where ERP and CRM are important.

“To do this, they have to first be educated on the benefits of the technology,” he said.

Raymond Chee, managing director of Emerge Systems (M) Sdn Bhd, said his experience with ICT is worse.

“We spent RM800,000 on a server system to connect one million users to the company database, as well as to enable an e-mail system and collaboration tools, about four years ago,” he said.

But the implementation process did not go well and resulted in a lot of downtime. “It was by a reputable vendor, too. In the end, we had to scrap the whole thing and went to another vendor,” Chee said.

Fortunately, there was a happy ending for Emerge, which is a technology solutions provider. The moral of the story is that SMIs can never be too careful choosing vendors when making a major investment in ICT.

All were participating in a panel discussion, Making Technology Deliver the Bottom Line for SMBs (small and medium businesses), by IT vendor Dell Malaysia in Kuala Lumpur.

The discussion focused on how these businesses are using technology to cut costs, increase efficiency, improve customer relations, and remain competitive.

This was the first time Dell has organised such an event, and plans to have one every quarter.

NEWS: Android update turns Google phones into WiFi hotspots

SAN FRANCISCO: Google gave developers a peek at an Android software update that lets smartphones become WiFi hotspots and support video based on a Flash program shunned by iPhone maker Apple.

The Android mobile update code-named “Froyo,” short for frozen yogurt, will “be here soon,” according to Google. The news came with the announcement that more than 100,000 “Google phones” are activated daily.

Google vice-president of engineering Vic Gundotra displayed more than 60 different models of smartphones built on Android software, saying that in just 18 months the platform has made “fantastic progress.”

“Froyo is not a game changer but it is more good stuff,” said Gartner research vice-president Ray Valdes. “The Android train has momentum and it is rolling down the track.”

In an on-stage presentation rife with jabs at iPhone, iPad, and iPod maker Apple, Gundotra demonstrated Froyo strengths that included a head-to-head test showing web browser performance faster than that on the iPad.

“It is important to us to make the browser rock,” Gundotra said.

In a nod to the business smartphone market dominated by BlackBerry handsets made by RIM, Froyo was made to be friendly with Microsoft Exchange and other applications popular with companies.

Google also added “tethering” to Froyo so people can use wireless connections to link multiple smart devices to Android phones, letting gadgets share a single Internet connection.

“If you are like me you have a plethora of devices you carry around with you,” Gundotra said.

“Now your Android device can in fact become a portable hotspot and indeed serve the needs of the other devices... you go to another device that doesn’t have connectivity, lets say that iPad, and have one bill.”

Google said that Froyo will support the coming Flash Player 10.1 from Adobe Systems.

Adobe has been in a public feud with Apple chief executive Steve Jobs, who has banned Flash from the iconic California company’s gadgets and openly lambasted the software.

Most online video is based on Flash.

“We are not only committed to having the world’s fastest browser, we’re committed to having the world’s most comprehensive browser,” Gundotra said.

“It turns out... the Internet people use Flash. Part of being open means being inclusive, not exclusive.”

Working with Adobe to meet the online video needs of users is “much nicer than just saying ‘No’,” he added in an indirect jab at Jobs.

Google also announced that the Android Marketplace stocked with more than 50,000 applications will feature music as well and people will be able to transfer libraries of digital tunes to its smartphones.

Google is working on building “intent” recognition into Android phones so devices know automatically when people want to make telephone calls or get turn-by-turn directions to destinations.

“We have big dreams for Android,” Gundotra said. “Part of that means Android will go to new places with new chip applications.” — AFP/Relaxnews

NEWS: Google bringing web to TV set


WAY OF THE FUTURE: Developed in partnership with technology titans Sony, Intel and Logitech, Google TV promises to fuse the freedom of the Internet with television programming.

SAN FRANCISCO: Internet giant Google is out to expand its kingdom to the living room with an ambitious new service that lets people mesh television viewing with surfing the Web.

“Google TV,” developed in partnership with technology titans Sony, Intel and Logitech and launched yesterday, fuses the freedom of the Internet with television programming.

Google executives vowed their TV platform will succeed where offerings such as Apple TV have foundered.

“Google TV is a new platform that we believe will change the future of television,” Google group product manager Rishi Chandra said after unveiling the new service at a software developers conference in San Francisco.

“Users don’t have to choose between TV and Web; they can have both.”

Google TV, which is powered by Google’s Android software and Chrome web browser, can be accessed using upcoming web-enabled televisions from Sony or set-top boxes from Logitech that route web content to existing TV sets.

Sony and Logitech said the sets and boxes will be available in the United States in time for the year-end holiday shopping season and be rolled out internationally next year.

Google TV, which promises to extend the Internet search and advertising giant’s reach into the lucrative TV ad market, “combines the best of what TV has to offer and the best of what the Web has to offer,” Chandra said.

“The transition from TV to web is totally seamless,” he said during the demonstration for thousands of developers which featured a few technical glitches.

“To the user it doesn’t matter where I get my content, whether it be live TV, DVR, or the Web. They just want access to it,” Chandra said.

Initially, advertising served on Google TV will be the same as seen now by television viewers or web surfers but the Internet firm said it is pondering ways to tailor advertising to the platform.

Google TV product manager Salahuddin Choudhary said in a blog post that Google TV will allow TV viewers to get “all the (TV) channels and shows you normally watch and all of the websites you browse all day.

“This opens up your TV from a few hundred channels to millions of channels of entertainment across TV and the Web,” Choudhary said. “With the entire Internet in your living room, your TV becomes more than a TV — it can be a photo slideshow viewer, a gaming console, a music player and much more.”

Expanding reach

Google is not the first technology company to attempt to unite the TV set and the Internet and and a number of electronics manufacturers are already offering web-enabled televisions or digital set-top boxes.

Yahoo! jumped into the Internet television arena more than a year ago, teaming with set makers including Sony, Samsung, Vizio, and LG to build-in software “widgets” that let viewers link directly to designated websites.

Yahoo! responded to the Google announcement with word that it is expanding to new devices to expand its reach.

“There is no doubt in my mind that the next phase of the Internet revolution will be televised,” said Yahoo! Connected TV chief architect Ronald Jacoby.

Choudhary said the Internet-enabled televisions, Blu-ray players and companion boxes from Sony and Logitech, which are powered by Intel Atom computer chips, would be available this fall through Best Buy stores in the United States.

Logitech boxes will feature computer keyboards that act as Google TV remote controls. On-screen home pages will let people search television programming as they do the Internet.

Sony chief executive Howard Stringer described it as “a very big deal.”

“I can’t stress that enough,” Stringer said on stage. “When you put all this, as we’ve done for the fall, into the world’s first Internet television, the opportunities are, in a sense, just mind boggling.”

Google did not announce pricing for the TV sets or the set-top boxes.

Sony is among the electronics companies that have brought Internet-capable televisions to market, but those sets have typically been limited to letting people access specific websites such as Yahoo! or YouTube.

“This is a much broader platform,” Stringer said of Google TV. “This is a much more robust platform which is expandable and grows. It’s going to be an eye opener.” — AFP/Relaxnews

Saturday, May 8, 2010

NEWS: A possible future

The technology and resources are already available for electronic readers to transform our education landscape.

Picture this — Malaysian students walking into school compounds with light bags that require just one finger to carry. As they walk in, the day’s and week’s lessons, complete with lesson plans, notes, web links, assignments and problems for collaborative actions, are instantly downloaded into a gadget that looks suspiciously like an old-fashioned slate, but with an LED screen.

Is this a plausible scene, or is it a ridiculous notion?

An electronic reader is a computer in the form of a book, and has the potential to be immensely beneficial in the classroom. — AP File photo

Let me pose the following questions:

· Why destroy the earth and the environment with the unsustainable action of destroying trees to print books, all to create books that will be outdated the day they are sent for printing and obsolete when published?

· Why pay more to have books that can only be used in one way, when ER (Electronic Readers) could cheaply replace books, provide means for innovative classroom pedagogies, and could be updated continuously for almost forever?

· Why have books when ERs could be the catalyst for the development of broadband access for every school — hence transforming Malaysian education?

· Why force our children to carry heavy bags that damage their bodies when all they need is a lightweight ER?

The ER, a simple technological innovation, has the potential to completely transform Malaysian education, and only requires professional and political will to happen – with perhaps a dash of forward thinking and real concern for learners and educators.

It requires the Education Ministry to completely change their approach, and for our printing and publishing companies to retool themselves to offer a new service.

It also requires perhaps the Engineering and Computer Science experts at our universities and industries to build Malaysian-made ERs that are cheap, adaptable and most of all, completely sustainable.

An ER is simply a computer in the form of a book, with minimal capabilities except to read and write on and with web browsing capabilities. It has a local area connection, has plug and play upgradable components and best of all, it could easily be manufactured locally.

So, why does this amazing device not exist in Malaysian schools?

Long-term gain

In terms of purely financial commitments, the ER is much cheaper than textbooks. We believe that local technology could, albeit with some difficulty, create an ER for RM500 or so.

Keep in mind that the device is usable for at least five to 10 years, and updates to content and syllabus could be done hourly if necessary.

For comparison’s sake, what is the financial cost of 15 years worth of obsolete, un-updatable textbooks, from primary school right up to university?

Sure, it will involve a huge expenditure of capital to start-up, but we have the talent and the resources.

With the billions we are spending on weapons, food subsidies and textbooks, this would be an easy buy if we were to just divert funds from “needless” programmes to this crucial one!

With the ER, even exercise books could be done away with, as assignments could be completed on the device and sent directly to the teacher when logged on to the school network.

Realise that the important event that we want to transpire is to get everyone to have access to learning.

Reading from a textbook is just a different experience than reading from an ER. The important thing is the text, not the medium.

The introduction of ERs into every school in Malaysia, rural schools included, will spur the growth of broadband and access to truly cater to all Malaysians, especially to those who need it the most in rural schools.

We know that there will be detractors who will say that staring at a computer screen for long periods will cause eye-strain and related problems — but that is expected with any new technology.

Before ERs, everyone said that the textbooks strained students’ eyes because the texts were too small and students were reading for too long with bad lighting.

ERs are backlit, have almost zero glare due to the latest LED technology, text size can be customised and can feature animated movies to demonstrate dangerous experiments and create new learning experiences.

We also must point out that the application of this technology is not completely new — we are all already using ERs in one form or another in the likes of PDAs, mobile phones, paging devices and so on.

Why not evolve to the next stage where it can be used to enhance not just our social lives and comfort levels, but our education systems as well?

In spite of the proven track record of the role of technology and its capability to greatly enhance teaching practices, many traditional educators are not convinced simply because it really is difficult to access technology in our schools – and this certainly is a case of seeing is believing.

With easy access, implementation and operationalising of ERs in classrooms, learners, teachers, parents and stakeholders will start thinking and incorporating technology into teaching and learning in a whole new way.

We are confident that authors, publishing companies and other parties with financial interests and political clout will raise a huge stink should this materialise.

As such, we need the support of someone with the highest levels of power and with focused attention to our nation and our national interests.

Conducted properly, this would aid tremendously in the development of the New Economic Model and achieve buy-in by Malaysians for the eight Strategic Reform Initiatives.

Stakeholders would clearly see that our future talent is being placed on the right track and that the powers that be are in touch with global educational developments, objectives and expected outcomes.

Dr Theva is a senior lecturer at The School of Educational Studies, Universiti Sains Malaysia (USM). Through this fortnightly column and through the ENGAGE Programme – Education for Sustainable Global Futures – USM has started, he and his colleagues hope to help transform the Malaysian schooling and higher education systems. He can be contacted through
theva@usm.my.

NEWS: Fair to showcase Malaysian inventions

ONG: "There’s been a lot of scepticism about Malaysian innovation and creativity; this event will help prove that there are good inventors in the country."

PETALING JAYA: More than 650 new inventions from Malaysia and the world will be showcased at the 21st Invention, Innovation and Technology Exhibition (Itex) at the Kuala Lumpur Convention Centre on May 14.

The event, organised by The Malaysian Invention and Design Society (Minds), will showcase inventions for 24 sector industries, including ICT (information and communications technology), multimedia, aerospace and aviation, telecommunications, and home.

Thirty-one inventors from Malaysian research institutes and institutes of higher learning will participate in the event, as well as inventors from Russia, Iran, South Korea, Taiwan, Hong Kong, India, Thailand and Vietnam.

The event is supported by the Ministry of Science, Technology and Innovation and is one of the official events of the the ministry’s Innovative Malaysia 2010 campaign.

Minds president Tan Sri Augustine Ong said Itex will give creative and innovative Malaysians the opportunity to bring their inventions out for the world to see.

“There’s been a lot of scepticism about Malaysian innovation and creativity; this event will help prove that there are good inventors in the country,” Ong said.

The main aim of the event is to give Malaysian inventors the national support they need and to build up their confidence.

“We also want to recognise these inventors for their hard work and creativity,” One said, adding that awards will be given to the best inventions at the show.

One highlight of the event is the Eco-Vention category, which will showcase environmentally-friendly inventions that could help the world reduce its carbon footprint.

“More than 50% of the inventions showcased at the event will be in this catergory,” Ong said.

Also participating are 10 teams of young inventors from primary and secondary schools nationwide, who will showcase their inventions at the Asian Young Inventors Exhibition (Ayie).

Ayie will run concurrently with Itex and aims to encourage creativity and innovation among young inventors, as well as give them a chance to experience presenting their works at an international competition.

Ong said it is vital to engage young inventors to cultivate an innovative culture in the country. “We want to look at new ideas and youngsters can come up with some of brilliant ones,” he added.

He also said that great inventors tend to come up with their greatest work when they are younger. “Older scientists may be brilliant thinkers but their mindset is already fixed, whereas youngsters can still explore and think outside the box,” he added.

In order to encourage more young inventors to come to the fore, Minds is set to sign a memorandum of understanding with the ministry’s Malaysian Innovation Foundation at Itex.

The two organisations will collaborate to encourage young inventors in South-East Asia to continue to innovate.

“We’ll encourage them to showcase their inventions at exhibitions like Ayie, and hold other activities that will support innovation among youngsters,” Ong said.

Itex is open to trade and public visitors. For more information on the exhibition, go to www.itex.com.my.

NEWS: SKMM expects more gripes about poor services

CYBERJAYA: The Malaysian Communications and Multimedia Commission (SKMM) anticipates that it will receive more complaints this year, and that the figure will probably surpass last year’s 6,000 reports.

“We see an increasing demand from consumers for better quality of service, more value for money and niche packages. A clear indicator of this is the number of complaints received.

“This may not necessarily mean that current services are getting worse. It is in fact a signal from consumers that the service providers need to work harder to meet their requirements,” said SKMM chairman Tan Sri Khalid Ramli.

In his speech delivered at the General Consumer Code (GCC) Review Workshop here today, he said gone are the days when best effort in delivering broadband was acceptable.

“Consumers today expect to be surprised. It is now a demand market where service providers, who are not in tune with what the market wants, do so at their own peril,” he added.

Khalid said that guidelines or best-practice benchmarks should also be in tune with what the market demands from the service providers.

“It is vital that the GCC is reviewed periodically so that necessary adjustments can be made,” Khalid said, adding that the Communications and Multimedia Consumer Forum of Malaysia (CFM) — a channel for complaints on communication and multimedia services — also faced a similar situation.

The number of complaints received by CFM this year is expected to surpass the 1,324 reports lodged with the consumer forum last year.

Almost half of those complaints were about poor Internet connection speeds while the remainder centred on inadequate broadband services.

Total complaints increased sharply by 8x to 435 cases in the first quarter this year, against 44 cases in the corresponding quarter, and 46% were complaints about poor services.

Members of the public with unresolved complaints concerning communication and multimedia services can lodge their complaints by calling CFM’s toll free number, 1-800-18-2222, going to www.cfm.org.my, or writing in to aduan@cfm.org.my. — Bernama

NEWS: Why Apple’s aesthetic is influencing the future of electronics design


INNOVATIVE: Apple Inc CEO Steve Jobs announcing the iPad as speaks in San Francisco in January. The iPad, a mobile tablet browsing device, is a cross between the iPhone and a MacBook laptop. — AFP/Relaxnews

In the years to come the PC market will be dominated by touchscreen computers. These computers will be comprised of little more than a large flat screen, say market analysts who are predicting “this UI-based [design] approach will be of major importance in the coming years.”

The touchscreen dominated design of the iPad is a distant relative to the large clunky cream pieces of plastic our fathers dreamed of owning.

The iPad is a device that lets users forget the technology they are using as it morphs into almost anything they can imagine through the use of applications.

After years of ugly desktop machines and little regard to aesthetic design (an exterior of square plastic was the best way to disguise the complex maze of components inside), computer manufacturers are starting to change their design tune.

“Electronic products have always been designed the same way, with a motherboard-oriented approach starting with the circuits and semiconductors on a central Printed Circuit Board (PCB) and then wrapping UI-focused elements like the keyboard and display around it,” said Derek Lidow, president and chief executive officer at iSuppli in a report on why the iPad’s design is set to shake up the electronics supply chain.

“The iPad is not designed that way. It doesn’t have a traditional motherboard. Rather, it is designed with the UI (user interface) as the starting point: Apple started by designing the screen, the touchpad and the battery, and lastly focused on the semiconductors and where to put them. This design is what gives the product a unique feel and functionality.”

Design first

Minitopz Romanz1 model designer desktop computer. — Artopz/Relaxnews

Apple has popularised the notion of design first, interior electronics components second that has started echoing through to mainstream computer creation.

Innovative manufacturers and computer fanatics are envisaging new forms for the common PC, turning it into a functional artwork, creating devices where the exterior design is as important as what’s inside.

Mobiado CPT001 luxury concept phone made out of marble and gold. — Mobiado/Relaxnews

This trend is set to stay as manufacturers realise the value of building computers from a foundation of good design. Manufacturers like Dell, HP and LG are slowly cottoning onto the trend, as is evidenced by their recent collaborations with well-known designers.

The companies have teamed up with fashion and product designers in order to create appealing electronics products for younger, design-oriented consumers.

Luxury electronics makers like Artopz, Mobiado and Eazo have already shown the world that desktop computers don’t have to be large square boxes that sit on your desk and mobile phones don’t have to look like bricks.

You design it

Apple’s designs are not the only thing influencing the next generation of electronic product design trends.

Crowd-sourced design projects have been popping up all over the place as companies put more emphasis on social networks and the communities built around their brand name.

Mobile phone maker Nokia has embarked on a project called “Design by Community.” The company is currently working on three concepts for a new mobile phone based on their community’s design suggestions, ideas and more than 72,000 votes.

Once the initial sketches have been finalised, users will again be in charge of selecting the winning design and the name of the phone. — Relaxnews

NEWS: Facebook glitch exposes chat messages

SAN FRANCISCO: Facebook on Wednesday temporarily shut down its online chat feature after a software glitch let people’s friends in the online community see each others’ private chat messages.

For a “limited period of time” chat messages and pending friend requests could be made visible to friends, according to Facebook.

For peeks at the usually walled-off information Facebook users had to manipulate a “preview my profile” feature in a particular way, according to Facebook.

“When we received reports of the problem, our engineers promptly diagnosed it and temporarily disabled the chat function,” a Facebook spokesman said in an email response to an AFP inquiry.

“We also pushed out a fix to take care of the visible friend requests.”

Chat was back in action for most Facebook users by 1900 GMT and it was expected to be working across the website “shortly.”

“We worked quickly to resolve this matter, ensuring that once the bug was reported to us, a solution was quickly found and implemented,” the Facebook spokesman said. Crosshairs on Facebook

The software glitch struck as the world’s top online social-networking service is increasingly scrutinised regarding the privacy of members.

Slightly more than half of adult users of social networks have posted “risky personal information” such as birth dates or children’s photos to profile pages, according to a Consumer Reports survey titled Social Insecurity.

The survey indicated that 23% of Facebook’s users “either didn’t know that the site offered privacy controls or chose not to use them.”

Last week, four US senators expressed concern to Facebook over recent changes to the social network that they say compromises the privacy of its more than 400 million users.

In a letter to Facebook co-founder and chief executive Mark Zuckerberg, the senators said they were concerned that personal information about Facebook users is being made available to third party websites.

They also said the Palo Alto, California-based Facebook should make sharing personal information an “opt-in” procedure in which a user specifically gives permission for data to be shared.

The letter was signed by Democratic senators Charles Schumer of New York, Al Franken of Minnesota, Michael Bennet of Colorado and Mark Begich of Alaska.

Senator Schumer has urged the US Federal Trade Commission (FTC) to look into the privacy practices of Facebook, MySpace, Twitter and other social networking sites and to issue guidelines on the use of private information.

Privacy still paramount

Facebook on April 21 rolled out a series of new features including the ability for partner websites to incorporate Facebook data, a move that would further expand the social network’s presence on the Internet.

Facebook vice-president of global communications, marketing and public policy Elliot Schrage has been adamant that online privacy is taken very seriously at the company.

“These new products and features are designed to enhance personalisation and promote social activity across the Internet while continuing to give users unprecedented control over what information they share, when they want to share it, and with whom,” Schrage said. — AFP/Relaxnews

NEWS: Google revamps search results display

SAN FRANCISCO: Google has fine-tuned the way it presents its Internet search results to make it easier for people to find information and images they want.

The new tools are accompanied by a touched-up Google logo featuring slightly brighter hues of red, blue, green and yellow with less shadow in the background.

Google’s most noticeable changes occur to the left of its search results. That area offers more tools for reshuffling search results into specific categories, such as news, images, blogs and video. The new alternatives also open more doors to other possible topics of interests.

The changes are part of the incessant tinkering that Google does to maintain its commanding lead in the Internet’s lucrative search market.

The company said it made about 550 revisions to its search engine last year alone, mostly tweaks to its closely guarded formulas for deciding which results and ads to after processing a search request.

Google Inc has been gradually offering more ways to slice and dice its results during the past two years. The latest changes are designed to encourage people to whittle Google’s results more frequently.

Here’s an example of how the new system might work: A search request about a scientific theory might cause the left side of Google’s results page to provide links suggesting an exclusive focus on images or information pulled from books or videos.

The categories appearing on the left side of the page would be different for a search request about a sports event. Those might point to blogs and news instead.

And search requests for merchandise are more likely to trigger an option that would allow the user to click on a link on the left side of the page to include more or fewer search results.

Still the leader

Yahoo! Inc and Microsoft Corp, the owners of the second- and third-most popular search engines, already offer control panels that can carve search results into servings that suit individual tastes.

Google began sharpening its new tools in tests dating back to 2006, according to Johanna Wright, a director of product management for Google.

“We have just been waiting for our technology to be ready for something like this,” she said.

Microsoft unveiled its Bing search engine 11 months ago in its latest attempt to pose a tougher challenge to Google. Bing’s share of the US search market has climbed from 8% to nearly 12% since making its debut, but those gains have mostly been at Yahoo!’s expense.

Google’s share has been hovering at about 65% for the past year, according to comScore Inc.

Also as part of Google’s tweaks, the Google logo has lost the “TM” that signals Google is a trademark. Removing that symbol, though, doesn’t mean Google is surrendering its legal claims on one of the world’s most valuable brands. — AP

NEWS: KUALA LUMPUR: Search king Google Inc is on a mission to get half a million local small and medium enterprises (SMEs) online, with the aid of its

KUALA LUMPUR: There are many good ideas sitting in science labs across the country that are not getting out into the market.

The remedy comes in the form of a new company, Plug & Play Technology Management Sdn Bhd, which has since April 29 started providing brokering services for the buying and selling of technologies worldwide.

Called Plug & Play Technology XChange, the exchange enables locally developed intellectual property (IP) from universities, research houses and technology startups to be marketed. Other services include patent sales, technology acquisitions and licensing.

There are now 1,475 technologies for sale, from all over the world, on the exchange.

Plug & Play Technology XChange is a joint venture between local venture capitalist Modal Perdana Sdn Bhd and Tynax Inc in the United States.

Modal Perdana owns Plug & Play Technology Management while Tynax provided the expertise because it had developed a similar exchange in the States.

H.P. Lem, who is a partner in Tynax, said: “There are at least 5,000 technology patents filed every year in Malaysia, most of which are lying dormant.”

This, said Jon Rortveit, chief executive officer of Tynax, indicates that the commercialisation rate in Malaysia is low.

Datuk Ramli Abbas, chairman of Modal Perdana, hopes Malaysian technology companies will list themselves on the exchange; the listing is free.

However, Plug & Play Technology Management will take a percentage from the sale of technologies brokered on the exchange. The amount depends on the type of deal.

Rortveit said there are 150 categories of technology offered on the exchange. “Everything from biotech to software,” he added.

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www.pnptechx.my

NEWS: Google wooing SMEs to its business apps

KUALA LUMPUR: Search king Google Inc is on a mission to get half a million local small and medium enterprises (SMEs) online, with the aid of its business applications Google AdWords, Google Places and Google Analytics.

Julian Persaud, managing director of Google South-East Asia, would not give Google’s time frame for this goal but pointed out that 500,000 out of the 600,000 SMEs in Malaysia have no web presence yet.

Google obviously has its work cut out for it but it is hoping that getting the SMEs to recognise the benefits of its business applications will be a good start.

SMEs, said Persaud, could use Google’s applications to increase their sales and global presence. AdWords is an online advertising platform while Places offers businesses the ability to create a mini website in minutes.

Businesses with websites can use Analytics for detailed analyses of the online traffic to their sites. They would be able to see how long websurfers spend at the sites and what content interested them.

There’s also Google’s Display Ad Builder which automatically creates banner ads — a tool that SMEs may find useful.

Google has begun more activities to boost awareness of its business apps. It worked with the Ministry of International Trade and Industry, as well as the Malaysia External Trade Development Corporation (Matrade), in December last year on an SME Business Dealers Package.

The package offered SMEs a free trial of online advertising using AdWords. Matrade is Malaysia’s national trade promotion agency.

“We also had a free one-day Google Analytics Masterclass in March at a hotel in Kuala Lumpur, where 320 people from various SMEs attended. We intend to have more (of such activities) this year,” Persaud said.

According to him, Google is increasing staff at its regional headquarters in Singapore. “We have 100 employees doing sales, marketing, and customer support; we are looking to hire 40 more people this year,” he said.

NEWS: Twitter chirps about embeddable tweets

Twitter proclaimed that “Tweets are the new quotes” in a May 3 blog post, hinting that users would soon be able to embed tweets as easily as you can add a YouTube video to a blog post.

Until now, bloggers and journalists used screenshots or direct quotations when they wanted to highlight clever or interesting content contained within a tweet, “But the truth, of course, is that a pasted-in image of a tweet is a bit of a hack,” writes Twitter on their Twitter Media blog.

“We have a simple alternative to propose; it’s coming tomorrow.” “It’s very simple. Just a snippet of code you’ll be able to use to generate simple, selectable flat-HTML tweets.”

In addition to correctly representing the text contained in the tweet (complete with spelling mistakes and interesting takes on modern grammar), the embeddable tweet feature provides direct links to the tweeter’s Twitter account so you can see more tweets from them.

A preview of an embedded tweet can be found on the Twitter Media webpage located here: media.twitter.com/291/ash-cloud. — Relaxnews

NEWS: New site lets unnamed peers judge you on Web


PERSONAL REVIEWS: Unvarnished lets your peers say what they really think of you. It’s similar to sites such as Yelp that let people post anonymous reviews — except in this case, it’s a person, not a business, that is getting reviewed.

SAN FRANCISCO: It used to be that a potential employer would call your references to see whether you’d be a good fit.But what if you showed up for an interview and the employer already knew you blew an important project at your current job, just by checking on the Web?

A new site called Unvarnished is making this unsettling idea real.

Unvarnished lets your peers say what they really think of you. It’s similar to sites such as Yelp that let people post anonymous reviews — except in this case, it’s a person, not a business, that is getting reviewed.

Unvarnished co-founder Peter Kazanjy says the idea emerged after realising there can be a difference between job candidates’ attitudes in an interview and their attitudes after they’re hired. Time and money get wasted if a new employee doesn’t work out.

Any Unvarnished user can add a profile of a person to the site or write in an existing profile. If a profile of you is on the site, you can “claim” it and respond to reviews written about you. If nobody has written about you on Unvarnished but you want to solicit reviews, you can add yourself to the site and request that others describe you.

Kazanjy, previously a senior product marketing manager at VMware Inc, acknowledges that allowing people to write reviews without attaching their names entails trade-offs. Anonymity often unleashes nasty comments online.

And it might make people more sceptical of the validity of Unvarnished’s reviews. But it also helps people write what they really think.

“We want to empower honesty and candor and nuance in the reviews,” he says.

Testing, testing

Don’t bother hopping on your computer yet. Not just anyone can access www.getunvarnished.com because the site is in a private “beta” test. It’s not yet clear when it will be widely rolled out.

That means that to write or see any reviews, you have to be invited by a user and write a review of him or her. It also means that people could be writing reviews about you, good or bad, and you’d have no idea unless someone who can access the site told you.

A look around the site didn’t reveal that many negative reviews, however. Unvarnished requires users to rate people on a scale of one to five stars, and Kazanjy says more than 70% of the site’s thousands of reviews are four or five stars.

Beyond the star rating, you can evaluate people from one to 10 on characteristics such as productivity and integrity. You can also write a short review detailing someone’s strengths and weaknesses.

Although reviews on Unvarnished are anonymous in the sense that the subject and others who see that person’s profile won’t know who wrote the reviews, Kazanjy says the site has a way of checking who its writers are.

It uses Facebook’s Connect identification tool to authenticate users and determine that they are not spammers.

That tool asks people to log in to the website with the same username and password they use on Facebook, and lets the website obtain information from those users’ Facebook profile.

Unvarnished’s founders realise this may open the door for subjects of unflattering reviews to subpoena the site for information about who wrote the reviews.

But the site itself would be largely protected from defamation claims, for example, under a US federal law that gives broad immunity to service providers for postings made by their users.

For now, Unvarnished still has a small enough user community that it can manually sift through all reviews posted on its site, nixing those that look unreliable or responding if someone complains that a review about them is false.

Plan to charge

Unvarnished, which is funded by its three founders and operated by them out of San Francisco coffeeshops, is concentrating on growing its community and making sure people are posting useful information,

Kazanjy says. He and the other founders, who previously had been at eBay Inc and career-networking site LinkedIn, think Unvarnished will limit its focus to professional reputations.

Charging companies for access to some of Unvarnished’s information could be the site’s method of making money eventually.

Adam Helweh, an Unvarnished user and the owner of a marketing and design company, Secret Sushi Creative, has received four five-star reviews on the site. He’s been described as a “knowledgeable, engaging and informative” speaker and “enthusiastic in helping small business owners.”

But he is sceptical about Unvarnished’s prospects. He doesn’t think the site’s content is more valuable than profiles on LinkedIn.

That site lets people write recommendations of colleagues or business partners on their profile pages, but unlike on Unvarnished, LinkedIn users can accept or reject recommendations they receive. And those write-ups aren’t anonymous.

But Joanna Samuels, a career counsellor and recruiter, noted that references candidates present to employers are always positive. If Unvarnished were opened to a wider audience, it could be good way for employers to get broader insights about job candidates, she says.

And if that happens, employers “will use it almost like a drug test in the hiring process,” predicted Dan Schawbel, a “personal branding” expert who is listed on Unvarnished with a single four-star review.

“Perception rules on the Web,” Schawbel says. “If I read something negative about you, and I don’t know you, I might not want to do business with you.” — AP

NEWS: No spying in US school laptops case

PHILADELPHIA: There’s no evidence a Pennsylvania school district used school-issued laptops to spy on students despite its questionable policies and lack of regard for students’ privacy, according to a report issued by attorneys hired by the district.

Concerns about an online chat captured in a screenshot of a school-issued computer led to public disclosure of the Lower Merion School District’s laptop tracking program, according to the report by the Philadelphia law firm Ballard Spahr, that was presented to the school board.

The firm recommended a ban on remote activations of webcams and remote capturing of screenshots from computers issued to students.

Harriton High School student Blake Robbins and his family alleged privacy violations over webcam images taken at home without their knowledge and sued the district, which said it secretly activated the webcams only to find missing laptops but admitted lax policies led it to capture 58,000 images. — AP

NEWS: Nokia still at the top of the smartphone food chain

MARKET LEADER: The upcoming Nokia N8 smartphone. Nokia is dominating the smartphone market thanks to aggressive pricing and a wider adoption of smartphone features in mainstream consumer phones.

PALO ALTO (California): Nokia is leading the smartphone race, shipping a record 21.4 million units (around twice that of its nearest competitor RIM) in the first quarter of 2010.

As Android-powered devices move up the ladder and Apple continues to gain mainstream appeal as a mobile maker, market researcher Canalys explains why Nokia is still at the top.

Nokia is dominating the smartphone market thanks to aggressive pricing and a wider adoption of smartphone features in mainstream consumer phones.

“For the first time, touchscreens represented over 50% of Nokia’s smartphone shipments this quarter, which were historically dominated by the keypad-based candy bar form factors,” said Chris Jones, Canalys vice-president and principal analyst in a May 3 press release.

Nokia’s “all-you-can-eat” Comes With Music subscription service has also seen wide appeal in China and India. The handset maker has been keeping a keen eye on developing markets, and targeting them with mid-tier smartphones to suit their budgets.

But it is not all good news for the mobile maker. “Nokia will need to deliver some strong and attractive product propositions in H2 2010 if it is not to lose momentum and risk falling behind in terms of innovation, as Apple, Google, RIM and Microsoft release updates to their respective platforms,” reveals Canalys.

Nokia’s nearest competitor, RIM also saw year-on-year growth (45.1%) in the smartphone market, but its market share is coming under increasing pressure from Apple. Apple’s unit shipments have grown by just over 130% year-on-year, putting the company’s market share at close to 16% of the smartphone market (compared to RIM’s 19.2%). — Relaxnews

Monday, May 3, 2010

NEWS: Right brain learning

Computers, television and video games are almost a part of nature for children growing up in this day and age, but if left unmoderated, exposure to these devices may endanger a child’s brain development.

While computer games may be good for the left brain development, parents need to know that it is important to strike a balance between their child’s right and left brains, said right brain education expert Pamela Sue Hickein.

Hickein, who is the founder of TweedleWink, a right brain education centre said: “There is a corpus callosum, which is a bridge linking the right and left brains and this is important because a person needs both the right and left brain to do things.”

Hickein says that all children have the potential to be gifted in something.

She said that parents have a big role to play in contributing to a child’s brain development.

“If a child is gifted, it’s probably because the parent spends time with them.”

Emphasising the importance of a parent’s role, Hickein said that a young child has a very active right brain, and often there is no filter because the left brain is not yet active.

“This is why parents need to act as that filter, and make sure that only the positive things go in.”

She described the right brain as a sponge, with the ability to absorb everything the child sees or hears.

“The left brain only starts to develop when a child starts to talk. This is why toddlers and early pre-school children do matching, and they learn about shapes and colours. All these activities are developing the left brain.”

Using a right-to-left brain approach in educating children, Hickein said the classes at TweedleWink trained a child’s visual ability, vocabulary, geography and world customs education, music education, reading, maths, science and art.

As an example, Hickein said, “Art is a thought form that goes through the right brain, and is expressed by the left brain. So while artists need a very active right brain, they also need their left brain to express themselves, because without the left brain, their artistic thoughts cannot be processed.”

She said she also believed that it was important to find out what a child is interested in, and what their natural strengths are.

“It’s the same concept as work. If a child likes what they are learning, they will not feel like they are learning.”

After all, “All children have the potential to be gifted in something, they simply need to maximise their potential.”

Sunday, May 2, 2010

NEWS: PC-ownership scheme for Sarawakians soon

SIBU: Sarawak is in talks with a computer company to initiate a computer ownership scheme among the people, especially those in the low-income group.

Minister in the Chief Minister’s Office Datin Fatimah Abdullah said the state government is working out how to go about the campaign, dubbed “One House One Computer,” including the terms of pricing.

“We hope that by end of this year the company can come up with a scheme to make computers affordable to the people,” she told reporters after opening an ICT workshop here.

The workshop on information and communications technology was organised by the Malaysian Communications and Multimedia Commission (SKMM).

She also thanked the SKMM for its untiring efforts to promote ICT in the state. — Bernama

NEWS: Is cloud music on horizon?

LOS ANGELES: Apple Inc is shutting down its newly bought Lala online music service amid speculation it is creating a way for iTunes customers to listen to songs stored on distant computers.

The move comes just weeks before an annual conference for developers in San Francisco on June 7 at which the secretive company tends to announce big news. Last year, it used the conference to unveil the latest version of its popular iPhone, the 3GS.

With Apple continuing to build a US$1bil (RM3.4bil) datacentre in Maiden, North Carolina, that rivals the largest such facilities in the world, some executives in the online music industry believe that Apple is poised to announce an Internet-powered version of iTunes that would do away with the need to download songs.

Such a move would pit Apple, the largest online music retailer, against smaller companies that offer ways to deliver music to mobile devices using “cloud computing,” a remote-storage system that potentially challenges iTunes and its reliance on downloads and personal storage space.

“Whatever they bought Lala for, it is likely to be integrated into iTunes,” said Michael Gartenberg, a partner at technology consulting firm Altimeter Group. “It’s no surprise they’re shutting this down.”

But one factor against a big announcement soon is that Apple has not approached music executives about its plans since a few months ago, and new licences that would be required have not been set up, according to two people at different major recording companies with knowledge of the discussions.

The people spoke on condition of anonymity because the discussions are meant to be confidential.

Customers of iTunes currently pay up to US$1.29 (RM4.40) per song. Because it takes several minutes to download songs to a phone over cellular networks, most users download songs to their computers before transferring them to their phones with a physical cord.

A cloud system would let users access the songs right away.

And because storage space wouldn’t be an issue, a user could listen to a wider variety of music on the go.

It works

Several months before Apple bought Lala in December, Lala co-founder Bill Nguyen demonstrated for The Associated Press a working, but unapproved iPhone application that streamed songs instantly to the phone after a user spent 10 cents (34sen) per song to house them in a digital locker on a distant server. The 10 cents is credited back to buyers who went on to buy a higher-quality, permanent download.

Nguyen called the technology “the end of the MP3,” the dominant format for song downloads. After Apple bought Lala, that iPhone application was never launched.

Since then, several companies have launched similar streaming music functions that do away with downloads and need only be connected to the Internet via the cellphone network.

Last week, Rhapsody unveiled an update to its iPhone application to allow users to play such music even when they lack cellphone coverage. For a US$10 (RM34) monthly fee, users could save any song from a catalogue of 9.5 million to their device.

Although users can only play the songs for as long as they keep paying, the system still challenges the iTunes model by making it easier to get songs to the phone, without the need for cords and synching with a regular computer.

Battle begins

The ability to quickly save songs on a phone for offline playback was “a huge milestone,” Rhapsody International Inc president Jon Irwin said on Friday. “So in a way, the battle’s already begun.”

Apple has declined to comment on its plans.

Visitors to Lala’s homepage have been told since late Thursday that the service isn’t accepting new users and will shut down at the end of this month.

Songs that were bought from Lala for download are still playable, and people who bought 10-cent songs that can only be played online will get 10 cents credited to their iTunes accounts or a cheque in the mail, the site said. Other credits and gift cards are also transferable for a limited time.

Apple has been hiring staff for its North Carolina datacentre, and in early April advertised on its website for a chief operating engineer.

Only about a dozen datacentres in the world are larger than the 500,000sq ft (46,450sq m) facility Apple has under construction, said Rich Miller, editor of Data Center Knowledge, an online site that tracks such centres.

Other companies that have built structures of the same size are “major cloud-computing players” such as Microsoft Corp and Google Inc, he said.

Apple currently has one datacentre in Newark, California. That facility covers about 150,000sq ft (13,935sq m) and is believed to power its MobileMe service of pushing e-mail and calendar events to devices.

“It certainly looks like their ambition is to house a lot of data,” Miller said. That would then let Apple deliver greater amounts of content over the Internet than the company’s current offerings. — AP